Kerbside Delivery Information
Please note that some of our products are delivered kerbside by a tail lift lorry, and that our couriers are unable to deliver to a specific location on your property. In some instances, our hauliers may not have access to a tail lift and offloading may need to be arranged by yourself prior to delivery. If you do have any concerns regarding delivery, please speak to a member of our sales team who can discuss delivery options with you.
Due to the size and weight of the delivery lorry, we require that you confirm that the access to the delivery address is flat and stable enough to withstand the weight of the vehicle. We cannot deliver onto sloping ground, as the tail lift must be able to lay flat on the ground.
The road to access the delivery address must be suitable for access by a large lorry (usually wider and larger than a dustbin lorry.) If your access is restricted, please contact our office at the time of placing the order, as failed deliveries due to access issues may incur a re-delivery charge.