About Kingfisher Direct

We are an independent supplier and manufacturer of industrial and commercial products of which 95% are manufactured in the UK. Our range of over 35,000 products span across industries such as construction, agriculture and engineering, and are hand-picked to offer our customers the best, high-quality products available.

We started the business back in 2011 with a handful of winter safety equipment products including grit bins, salt spreaders, and rock salt. Over the years, we've branched out into a number of different business sectors and industries including waste and recycling, water storage, building and construction, industrial and warehouses, facilities management, business premises and street furniture.

We have worked hard to become an established supplier to businesses and organisations throughout the UK, Europe and worldwide.

Public Sector

We have strong links to the public sector and believe in supporting their staff to get the best possible value from public funds. We frequently supply products from our waste management and street furniture range to primary schools, councils, colleges, academies and universities. We offer public sector organisations instant 30-day credit accounts with an official purchase order.

Made in Britain

We are proud to be full-members of the Made In Britain association, which we joined in 2016. Working with products that are manufactured in the UK is important to us because it helps promote high-quality, UK-designed and developed products alongside supporting the British economy.

Supporting British products reduces the demand on imported goods from abroad. This significantly cuts the carbon footprint left by the transportation of foreign products and helps sustain the environment.

Customer Service

No need for queuing up here – all our calls are answered instantly and our email ticket system allows us to respond quickly to every sales or support email we receive. From our offices in Retford, Notts, our sales and customer service team are on-hand to provide technical advice and help our customers find the right product for their needs.

Our in-house web development team works to ensure that our website always delivers an exceptional online buying experience. We believe in being clear with our expected lead times and delivery costs before our customers commit to placing an order. We provide a guest checkout option, ex. VAT order total information and a two-step checkout process.

Our Approach

As an independently owned company, we're able to offer a more flexible and personal service to our customers. We love a challenge and we work with our customers to provide cost-effective solutions for their requirements. We want to build long-term relationships and regardless of how big or small our customers’ requirements are, we approach everyone with the same enthusiasm, commitment and attention to detail.

We pride ourselves on our commitment to provide a prompt, professional and polite service to all our customers.

For us it's not just about making a sale. It's about building trust and partnerships. We're dedicated to understanding the people we work with so we can help solve their problems.

- Glyn Wickens, Managing Director and Co-Founder

Our success so far has come from the commitment we've made to our customers, our suppliers and our team. Putting people first has had a real impact on our growth.

- Richard Martin, Director and Co-Founder

Looking for a business partner to grow sales for your product(s) or brand?

We are interested in hearing from suppliers and manufacturers that would complement our existing range. If you feel you have a unique and interesting product that you would like us to sell, please contact us on 01777 858009 or email customerservices@kingfisherdirect.co.uk

Meet The Team

Our team currently work across four departments: sales, accounts, web development and marketing. Our sales team works tirelessly to deliver exceptional customer service and are on-hand to advise our customers to find the best, cost-effective product(s) to suit their needs. Our web development team have created everything you see across our website and keep it running smoothly to create a seamless shopping experience.

Meet The Team