Orders

How much does delivery cost?

Each product will have the delivery cost for a single quantity/minimum order quantity displayed on the product page.

How can I change the billing/delivery address on my order?

To change an address on your order, please contact our sales team with your order number and they will be able to help.

Can I place a bulk order?

To place an order for a large or bulk quantity, please contact us with the product details, quantities, and required delivery address.

Can you provide a quotation based on my requirements?

For a bespoke quote please provide us with your delivery address and details of the products that you require. We aim to respond to all quote requests within 48 hours.

Can I place an order for a business?

We happily accept orders from businesses across the UK on a daily basis.

Is there a minimum order quantity?

The majority of our products do not require a minimum order quantity, however any that do will have this clearly stated on the product listing prior to purchasing.

Do you accept orders from individual customers?

We welcome orders from Home and Domestic customers who aren’t affiliated with a business or enterprise.

How will I know if my order has been received?

Upon placing your order you will receive an confirmation order from our sales system to let you know that we have received your order.

Can I place an order over the phone?

Our sales team are happy to process any orders placed by telephone, and deal with any additional questions or enquiries you may have.

I’m having problems placing my order online, can you help?

If you are experiencing any problems with placing your order via our website, you can use our live chat feature on the website or alternatively please get in touch with a sales team who will be able to assist you.

Can I place an order as a guest without signing up for an account?

Yes, this is a simple process which does not require you to create an account.